Test Area

These directions are for helping you to backup and restore local emails, contacts, and calendar to and from Microsoft Office Outlook, and should be applicable for versions 2000/2003/2007. This document will not cover other email programs such as Thunderbird or Outlook Express. If you have any questions or problems during or after the process, please email ecehelp@ncsu.edu.

• The pictures on this page were captured from Office Outlook 2007. The appearance of your program and certain text may vary.

• PST files created in Office Outlook 2000 are limited to a total size of 2 GB, and these files cannot be converted to the newer formats of versions 2003/2007 that support up to 18 GB. Please contact ecehelp@ncsu.edu if you need assistance exporting/importing emails from Outlook 2000.

Exporting your Personal Folders

• Open Microsoft Office Outlook

• Select File -> "Import and Export..."

Choose to Export

• Double-click on "KeyAccess Setup" and wait for it to load.
  • This program can sometimes open behind other windows. If you do not see it after a few minutes, minimize windows and programs until it becomes visible.
    

Choose file type

• Click File -> Exit to close this program. Say "Exit" to the prompt that follows.

• After the KeyAccess program closes, wait a few minutes, then go back to C:\Program Files\Sassafras K2\Client\ and open "keyvfy32.exe".
  

Choose folders to export

• If the KeyVerify window opens with no trouble, close it and then try to run your Keyserve application again.
  • Please notify ecehelp@ncsu.edu if you receive any errors during this process, or if Keyserve applications still do not open after this process.

Choose location save exported file

• If the KeyVerify window opens with no trouble, close it and then try to run your Keyserve application again.
  • Please notify ecehelp@ncsu.edu if you receive any errors during this process, or if Keyserve applications still do not open after this process.