NC State University's SSL VPN Service
To access secure campus resources at NC State University, VPN client software must be installed on the off-campus computer. When opened, the VPN client requires a username and password to verify the user's identity. Once the user's identity has been verified, the program connects the machine to a virtual NC State network, allowing access to restricted services.
Please also review the system requirements for your operating system at these links:
Installing the Cisco AnyConnect VPN Client
There are two methods for installing the Cisco AnyConnect client.
- The first method installs the client automatically via the SSL VPN website.
- The second method is to download the client from NCSU Comtech's website and install it manually. Manual installation can be used if the automatic method fails.
Method 1 - Automatically via Web Browser
- Please note, you must have administrative privileges on your system in order to install the client software.
- If you are using Microsoft Windows and Internet Explorer, the installer will use ActiveX to install the client. Figure 2 below and to the left shows the start of this install.
- If you are using Mac OS, a Linux distribution, or Microsoft Windows with any other web browser, the installer will use Java to install the client. Figure 3 below and to the right shows the start of this install. If you do not have Java, you can download it from here.
- Before the client begins installing, your operating system will likely ask your permission to allow the VPN site to install or run certain components. These prompts may come up as toolbars at the top or bottom of your browser, or they may come up as new dialogue boxes. Figure 4 shows a prompt for the ActiveX install, while Figure 5 shows a prompt for the Java install.
- You may also be prompted to approve a certificate for the service.
- Accept or allow and provide administrative credentials as needed and the client installation will begin.
- If the client install is successful, it should automatically connect to the VPN service. The SSL VPN website should then display a page similar to Figure 6 below. (NOTE: This particular view was captured from a Windows machine, but Apple and Linux machines should display a similar page.)
Method 2 - Manual Install
- Please note, this method is required for Apple iOS devices.
- For downloads and installation instructions specific to your operating system, navigate to NCSU OIT's installation instructions page.
- Administrator or root privileges are required for manual installations.
- For details on how to launch, configure, and use the application once installed, see the next section.
- From your iOS device, navigate to the OIT website provided above and click on the download link for Apple iPhone, iPad, & iTouch to download and install the app. Alternatively, you can go to the App store on your device and search for Cisco AnyConnect.
- Once installed, start the app, click on "Add VPN Connection".
- Give the connection a name, like NCSU VPN.
- Set vpn.ncsu.edu as the server address.
- Enable Network Roaming.
- Save the connection and then set AnyConnect VPN to ON. You will be prompted for credentials. Use your NCSU unityID and password.
Using the Cisco AnyConnect VPN Client
- Once installed, you can launch the client and connect to the VPN through your web browser. Simply navigate again to https://vpn.ncsu.edu/ and authenticate with your NCSU unityID and password. The site will detect that the client is already installed and launch it automatically.
- This method works from Windows, Linux, and Mac OS.
- If you prefer to manually launch the client, locate the shortcut on your system and open it.
- Windows - Start > All Programs > Cisco > Cisco AnyConnect VPN Client
- Mac OS - Applications > Cisco
- Linux - Applications > Cisco > Cisco AnyConnect VPN Client
- Enter vpn.ncsu.edu for the "Connect to" option
- Enter in your NCSU unityID and password
- Click Connect.
- When the client is launched and connected, you will see an icon in your system tray. Figures 7 and 8 below show the appearance of the icon in Windows and Mac OS respectively.
- Clicking on the icon once will bring up the menu shown in the figures below as well, giving options to disconnect from the VPN or quit the client.
- Windows - double-clicking the icon will bring up the client interface.
- Mac OS - "Bring AnyConnect to Front" will bring up the client interface.