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Mission Notes:

  • Committed to serving the whole organization but meeting the IT needs of the individual.
  • Need specific goals; how will you assess them?
  • Values are important
    • Adaptive -- key to remaining the best
    • Fast Responding -- key to remaining the best
    • Automation
    • Innovation
    • Committment
  • Techniques may be limited / goals are not.

Training -- monthly training sessions? Brown bags?