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WolfCopy/WolfPrint Kerberized Printing at NC State:

An Installation and Usage Guide for Mac OS X


Our customized installation of Kerberized Printing is a set of client software that allows a Macintosh computer running Mac OS X 10.2.x or 10.3 or newer to access and use any WolfCopy/WolfPrint printer located on the NCSU campus. The software WILL NOT run on a machine running Mac OS X 10.0.x, 10.1.x, nor any classic version of MacOS. For more information about WolfCopy/WolfPrint and how it all works, go to

Our Kerberized Printing installer can be downloaded for free from the university's servers. Click on one of the following links below to download the correct installer:

   * Kerberized Printing for Mac OS X 10.2 only
   * Kerberized Printing for Mac OS X 10.3 or newer 

For detailed instructions on installing Kerberized Printing, please read the following instructions:


After downloading Kerberized Printing from the server, the file should decompress automatically and you should see a package icon mounted on your desktop called "wolfcopy.pkg" or wolfcopyxxx.pkg where xxx is a number.

Mac OSX Printing 1 wolcopy pkg.JPG

To install, double click in the wolfcopy.pkg icon. After you double click on the icon, the install process will start. You will be prompted for an administrator username and password. After your authenticate, the window that appears should say "Welcome to the Wolf Copy Printing Installer." Click on Continue to move on to the next step:

Mac osx printing 2 authenticate.JPG

After clicking on Continue, the installer will display the README file for the Kerberized Printing software. Please read the file and print it out if needed then and click on Continue:

Mac osx-printing 3 readme.JPG

After clicking on Continue, the installer will ask you were you would like to install the Wolf Copy Printing software. Be sure to select the Volume/Disk that is running Mac OS X and click on Continue:

Mac osx printing 4 destination.JPG

The next window should say "Click Install to perform a basic installation of this software package." Click on Install to continue.

Mac osx printing 5 easyinstall.JPG

      • NOTE: You will have to reboot your machine after the installation is finished:

Mac osx printing 6 restartprompt.JPG

After the installer runs, it should tell you that "The software was successfully installed." Click Restart to finish installing the software.

Mac osx printing 7 restartnow.JPG


Now that you have finished installing Kerberized Printing and rebooted your Macintosh, it is time to set up printers! Before you proceed, you will need to know some information. You will need...

(1) The name of your print server. This is almost always = (2) the name of your print queue (building code-room number-printer number like tst-101-1) Look at for a list of available printers/print queues. The official university building codes may be found at

To set up a WolfCopy printer: Open up the "Printer Setup Utility" application located in the /Applications/Utilities/ folder (NOTE: on 10.2 use Print Center):

Mac osx printing 8 printersetup.jpg

After you double-click on the Printer Setup Utility icon, a Printer List window will appear. To add a WolfCopy Printer to your machine: Hold down the "option" key on your keyboard and click on the "Add" button:

Mac osx printing 9 optionclick.JPG

NOTE: Skip this step if using 10.2 or 10.3 After you option-click on the "Add" button, a Print Browser window will appear. Continue to hold down the option key on the keyboard and click on the More Printers... button.

Mac osx printing 10 printbrowser.jpg

A window will appear prompting you for a Device, Device Name, Device URI, and Printer Model. After selecting Advanced from the top menu, click on the Device pull down menu and select "WolfCopy Print Queue." You will need to fill out the "Device Name," "Device URI," and "Printer Model" information.

Remember you can go to and login for a list of available Wolfcopy printers/print queues and to to look up buidling codes. In general Wolcopy printers/print queues use a name of the form either: a) back and white printers = "Building Code - Room Number - n" or b) color printers = "Building Code - Room Number - colorn" where n= a number 1-9 assigned when the printer is put in the room. An example would be hlb-000-color1 for the first color printer installed in the Hillsborough Bld in room 000. (Note room 000 hlb does not exist!)

To add a printer, if, for example, you wanted to add the fake Wolfcopy, black and white printer, in room 100 of the "Test" building to your list of printers, you would type in the following as below:

Mac osx printing 11 advanced.jpg

***NOTE: The settings above are not for a real printer. The "Printer Model" settings may vary depending on the maker of printer (HP, etc). The "Generic" setting can be used if you are unsure of the printer model but printer features like color and duplexing may not be available. For help choosing the correct printer model contact the ITD Help Desk at

Click the Add button and the printer is added to the Printer List window and automatically made the default printer (name appears in bold font). Now Quit out of the Printer Setup Utility application. At this point you should be able to print from your favorite applications to the new WolfCopy printer by making sure it is selected in the print dialog.

Mac osx printing 12 printdialog.jpg

Note: Some applications like the iLife and Adobe applications use custom printer dialogs which fail to load the WolfCopy drivers for printing. To verify that the WolfCopy drivers have loaded change the pop-up from "Copies & Pages" to "Kerberized Printing" as shown below and verify that Service Ticket Name and Device URI are not empty. If "Kerberized Printing" is not a choice then the drivers have not yet loaded and you must consult the application's help to find out how to get the standard printing dialog in that application. If you need help contact the ITD Help Desk at

Mac osx printing 13 krbprintdialog.jpg

After pressing the Print button, a new window will appears prompting you for your kerberos (UNITY) username and password. Type that information into the blanks provided and click on "OK."

Mac osx printing 14 kerblogin.jpg

After you login successfully, the print job will continue to the print server ( and then should come out of the printer.

Notes: a) If the computer being used does not have a valid, registered, ip address printing may fail without a error dialog.

b) For MacOS X 10.2.x you may have to login to kerberos before printing by using /System/Library/CoreServices/ .

c) Kerberos requires that the clock on your computer have the correct time with in a few minutes of the kerberos server. To verify the time on your computer is correct compare it to

If you need further help with Wolfcopy printing for MacOS X please contact the ITD Help Desk at

Content.pngThis article is provided with the permission of NCSU ITD/Mac (