Something here about IT Services in general.... rest of this is currently filler...
In distributed computing environments, networked computers and other devices communicate over remote connections to accomplish tasks through client/server applications. Distributed environments require a central repository of information and integrated services that provide the means to manage network users, services, devices, and additional information that administrators want to store.
Organizations operating a distributed environment need to have a way to manage network resources and services. As the organization grows, the need for a secure and centralized management system becomes more critical.