Difference between revisions of "Common Emails"

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===Requests for admin access===
 
===Requests for admin access===
  
 +
====Windows====
 
Admin access setup on <machine>.  If you're currently logged in, you'll need to log out and log back in for changes to take effect.
 
Admin access setup on <machine>.  If you're currently logged in, you'll need to log out and log back in for changes to take effect.
  
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File servers, web and ftp servers are not allowed on Department machines.  Also, do not install firewall softwares, and be careful of any changes you must make to system and network settings.
 
File servers, web and ftp servers are not allowed on Department machines.  Also, do not install firewall softwares, and be careful of any changes you must make to system and network settings.
  
===Software requests===
+
====Linux Sudo====
 +
You have been granted sudo access on <machine>.  The use of sudo gives you the ability to run commands with root permissions but only requiring your normal login access/password.
  
<software> assigned to <machine>.  Restart your machine in 15-20 minutes and the software should install during bootup.  Laptops must be connected to the on-campus wired network during the restart.
+
The basic use of sudo is, at a command prompt (xterm or other terminal of choice):
  
===New Windows Updates Email===
+
sudo COMMAND [command options]
[[Active_Directory/Documentation/WSUS_Email | New Updates]]
 
  
===New User Added===
 
  
New user added to <Group/Faculty name> group.
+
Here, COMMAND is the command you wish to run with elevated permissions followed by any options necessary to the command (the [] indicates optional -- not something that you actually type).
  
Username and password for WOLFTECH-domained machines should be the same as their university username and passwordIf they receive a password error though, the passwords should be synchronized by going to www.ncsu.edu/password
+
You will be asked to enter a password -- this will be your Unity/Eos password that you regularly use to login to the machineAfter successfully entering your password the command will be executed.  Any further use of sudo in the next few minutes will NOT require you to re-enter your password.
  
===Teaching Labs Reservations===
+
File servers, web and ftp servers are not allowed on Department machines.
Faculty:
 
  
The ECE teaching labs are almost ready for the <blah> semester.  Please let me know if you would like to use a teaching lab this semester for your classes.  The following classes are currently scheduled for teaching labs.  No action is necessary, unless there are changes from last semester.
+
===Software requests===
  
<list of courses>
+
*DESKTOPS<br>
 +
<software> assigned to <machine>.  Restart your machine in 15-20 minutes and the software should install during bootup.
  
If your class is not listed and you would like to use a teaching lab, please let me know the following:
+
If the computer did not attempt the install during bootup (should see "Installing managed software <software name>"), then go to Start -> Run, type in gpupdate and hit OK, then restart again after the command window disappears.
  
1.) How many computers and how many seats do you need.
+
*LAPTOPS<br>
 +
<software> assigned to <machine>Restart your machine in 15-20 minutes and the software should install during bootup.  Laptops must be connected to the on-campus wired network during the restart, or registered for auto-authentication to NCSU Nomad.
  
2.)  What OS/software do you need?
+
If the computer did not attempt the install during bootup (should see "Installing managed software <software name>"), then go to Start -> Run, type in gpupdate and hit OK, then restart again after the command window disappears.
  
3.)  What time slots do you need?  Keep in mind, space is first-come, first-served.
+
====Additions for specific Softwares====
  
For more information about our teaching labs, including the up-to-date schedules for <blah> semester, see http://www.wolftech.ncsu.edu/support/support/Teaching_Labs.
+
* PLECS<br>
 +
This package will install the Standalone application version of PLECS.  If this version does not meet your needs, then it also provides an installer file for the Blockset version.  To install the Blockset, open Matlab and run C:\Program Files\Plexim\PLECS Blockset\installplecs.m. It will automatically download and install the latest version for all users.
  
===Teaching Lab Ready===
+
Also, for Windows 7, you'll need to right-click on the Matlab shortcut and choose to Run as Administrator.  The blockset will not be able to install if you do not do this.
The ECE Teaching Labs are now ready for the Spring 2007 semester. You are scheduled for the following lab:
 
  
Class: ECE <blah><br>
+
===New Windows Updates Email===
Lab: <blah> EBII
+
[[Active_Directory/Documentation/WSUS_Email | New Updates]]
  
For more information about the ECE teaching labs, including up-to-date schedules, see http://www.wolftech.ncsu.edu/tlabs.
+
===New User Added===
  
Please review the following important information and pass it along to your TAs.  Also, please make sure you send me the names of your TAs.
+
New user added to <Group/Faculty name> group.
  
'''Physical Access'''
+
Username and password for WOLFTECH-domained machines should be the same as their university username and password. If they receive a password error though, the passwords should be synchronized by going to www.ncsu.edu/password
 
 
Access to the lab is by card access only. Most faculty and TAs already have the required access card. I have given the course instructor(s) access to the lab.
 
 
 
* In order to give your TAs access, please send me a list of their names and UnityIDs. As a course instructor, you are my only reliable source of information regarding TAs for this class. If they change, please let me know. TAs which do not have a fob or card can get one from Marj Santoro in the main office.
 
 
 
If you would like your students to have access to the lab, let me know.  While some students already have the necessary access card, most do not.  They will need to purchase a fob ($10) or a badge ($15) from the AllCampus office in the West Dunn Building.
 
 
 
'''Computer Access'''
 
 
 
We are no longer using shared accounts. Students should log in using their UnityID and password. This new system requires students to synchronize their password using the Unity Password Change Tool
 
(http://www.ncsu.edu/password). There is an automatic system in place to notify (by preferred email) students who have not synchronized their password.
 
 
 
For more info, see http://www.wolftech.ncsu.edu/support/support/Active_Directory/PasswordSync.
 
 
 
If a student is unable to login to the computers in the teaching lab, they probably haven't synchronized their password. To fix this:
 
  
1.) A TA should login and open the Password Change Tool Webpage (http://www.ncsu.edu/password).
+
===Teaching Lab Emails===
2.) The student can then synchronize their password by either "changing" their password to their current password, or by choosing a new password.
+
[[Teaching Lab Emails]]
3.) The TA should then logout allowing the student to login.
 
  
If you have any questions or concerns about the lab, please let me know.
+
===ADS License Error===
 +
Go to Start -> Programs -> Advanced Design Systems 2006U1 -> ADS Tools, and run the License Preference Tool.  Click on the license bundle on the left hand side, click the "Add >>" button to move it to the right hand side, then click OK.  Doing it once should affect all users.

Latest revision as of 15:22, 2 December 2010

Requests for admin access

Windows

Admin access setup on <machine>. If you're currently logged in, you'll need to log out and log back in for changes to take effect.

Notes on Admin access:

File servers, web and ftp servers are not allowed on Department machines. Also, do not install firewall softwares, and be careful of any changes you must make to system and network settings.

Linux Sudo

You have been granted sudo access on <machine>. The use of sudo gives you the ability to run commands with root permissions but only requiring your normal login access/password.

The basic use of sudo is, at a command prompt (xterm or other terminal of choice):

sudo COMMAND [command options]


Here, COMMAND is the command you wish to run with elevated permissions followed by any options necessary to the command (the [] indicates optional -- not something that you actually type).

You will be asked to enter a password -- this will be your Unity/Eos password that you regularly use to login to the machine. After successfully entering your password the command will be executed. Any further use of sudo in the next few minutes will NOT require you to re-enter your password.

File servers, web and ftp servers are not allowed on Department machines.

Software requests

  • DESKTOPS

<software> assigned to <machine>. Restart your machine in 15-20 minutes and the software should install during bootup.

If the computer did not attempt the install during bootup (should see "Installing managed software <software name>"), then go to Start -> Run, type in gpupdate and hit OK, then restart again after the command window disappears.

  • LAPTOPS

<software> assigned to <machine>. Restart your machine in 15-20 minutes and the software should install during bootup. Laptops must be connected to the on-campus wired network during the restart, or registered for auto-authentication to NCSU Nomad.

If the computer did not attempt the install during bootup (should see "Installing managed software <software name>"), then go to Start -> Run, type in gpupdate and hit OK, then restart again after the command window disappears.

Additions for specific Softwares

  • PLECS

This package will install the Standalone application version of PLECS. If this version does not meet your needs, then it also provides an installer file for the Blockset version. To install the Blockset, open Matlab and run C:\Program Files\Plexim\PLECS Blockset\installplecs.m. It will automatically download and install the latest version for all users.

Also, for Windows 7, you'll need to right-click on the Matlab shortcut and choose to Run as Administrator. The blockset will not be able to install if you do not do this.

New Windows Updates Email

New Updates

New User Added

New user added to <Group/Faculty name> group.

Username and password for WOLFTECH-domained machines should be the same as their university username and password. If they receive a password error though, the passwords should be synchronized by going to www.ncsu.edu/password

Teaching Lab Emails

Teaching Lab Emails

ADS License Error

Go to Start -> Programs -> Advanced Design Systems 2006U1 -> ADS Tools, and run the License Preference Tool. Click on the license bundle on the left hand side, click the "Add >>" button to move it to the right hand side, then click OK. Doing it once should affect all users.