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You don't want to be dealing with the basics of setting up and adminstrating your computer -- you want to be focusing on your department or college's specific, and specialized needs. Take a lot of the basic support infrastructure out of your worries.
WolfTech Domain Overview
- Departments have their own OU with delegation of control
- Accounts created and managed by an automated feed from campus LDAP.
- Passwords are synchronized with the Campus Password change page (http://www.ncsu.edu/password/)
- AD hosted by 3 DCs running Windows 2003, distributed to meet campus disastery recovery policies.
- Only campus domain to pass the NCSU Active Directory IT Audit review.
- Utilizes the campus DNS servers (running on Unix) -- seemlessly ties into campus usage of QIP
- Provide "help desk" type support to help with simple AD related issues (such as unlocking accounts, help with GPO, created new OU for a new dept.)
- All ongoing care and feed of the AD (backup, domain check, security updates, etc) provided.
Solve Your Windows Issues
- the ability to implement group policy to force machines to use a WSUS server for updates
- antivirus installation and updating
- pushing out software such as Microsoft Office to the desktop (what other software have you all pushed out using group policy?) we don't have any software currently site licensed though so this is a bit of a tough sell-departments buy their own software
- password consolidation
- force password complexity
- local administrator password randomization and control
- redirect folders (My Documents) to network storage for a department and do regular backups
- remote assistance
- roaming profiles - profiles stored on server so you can login from multiple workstations
- easier printer access (listed in the directory)
- easier file sharing between computers
Additional Benefits
- student accts
- class groups
- reporting?
- webinterfaces?
- SAV server
- WSUS server
- printer reports?
- inventory / software management?